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Guarantee

Posted on by John S Rinaldi
27
Jul

30 DAY 100% SATISFACTION GUARANTEE –
5 YEAR WARRANTY

Every gateway comes with a 30 Day Complete Satisfaction Guarantee. If the application falls through, if you find an alternative, if you just wanted to try it out, if for any reason you are not 100% satisfied, you can return the unit for a 100% refund of the purchase price.

5 YEAR BETTER THAN INSURANCE WARRANTY: You will never have to blame the dog for eating your gateway. We don’t care if you let out the magic black smoke confusing AC with DC power or if you run the unit over with a forklift. If you break it, we will fix it or replace it at no cost for 5 years. You will have a partner and a product you can rely on for a long time.

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John S Rinaldi

John Rinaldi is Chief Strategist, Business Development Manager and CEO of Real Time Automation (RTA). After escaping from Marquette University with a degree in Electrical Engineering, John worked in various jobs in the Automation Industry before once again fleeing back into the comfortable halls of academia. At the University of Connecticut, he once again talked his way into a degree, this time in Computer Science (MS CS). John is a recognized expert in industrial networks and the author of six books: Modbus: The Everyman’s Guide to Modbus, OPC UA – Unified Architecture: The Everyman’s Guide to OPC UA, EtherNet/IP: The Everyman’s Guide to EtherNet/IP, The Smart Product Manager’s Guide to Industrial Automation Connectivity, The Smart Product Manager’s Guide to Connectivity in the Packaging Industry, and his latest, The Everyman’s Guide to Properly Architecting Ethernet/IP Networks.