Has no one been able to solve your communication problem?



You may know us as the easy to use, simple to order little black box gateway people. We think it is only fair to tell you we offer so much more! With over 30 years of knowledge in industrial automation—implementing projects with the local company down the street to national brands keep their operations rolling, our expert engineering team, world class Enginerd® support team and documentation that could probably circle the globe (that might be a little much…but we do have a lot) on all the different protocols that keep these factories moving we are the perfect solution to handle your customized needs.

What Kind of Customization Challenge Can We Help With

Real Time Automation offers a number of customized solutions. From a simple solution (ready in two days) to ground up development on a long-term program, we are here to partner with you for your custom solution.

When working to install and integrate gateways there are number of templates and mapping tools that can be leveraged to make factory floor data communicate . When there is a standard application that is needed we will work with you to develop ready to use out of the box solutions. We map, apply templates and set the default settings before we ship.

  • Predetermined/loaded device templates
  • Minimal set-up time
  • Easy-to-use, single task implementation
  • Custom part numbers – no hassle ordering
  • No minimum requirements

The solution you need is repeatable solution for a product that can be shipped to a location, installed and integrated with no additional set-up, no additional phone calls on a regular basis. These custom configuration solutions offer:

  • Lock down configuration settings
  • Minimal set-up and install time
  • As simple as ‘plug ‘n play”
  • No minimum requirements
  • Custom part numbers – no hassle ordering

There are a lot of industry leading and standard protocols out there. We also know that there are older, unique and very specific communication protocols that still need solutions. Just because your factory floor communication isn’t EtherNet/IP, BacNet or another big name doesn’t mean we can’t work with you to develop a solution.

  • Leverage your proprietary protocol
  • Custom part numbers – no hassle ordering
  • No minimum requirements

There are instances where your company has a machine, component or project that is spec’d out from your company. You have a contract as an approved vendor with a partner you provide products/services to. You are doing all the developing, sourcing and building and want the product to feel premium and complete. Custom labeling of products and branded user interface creates a premium customer experience for your end result. Solutions to make this happen:

  • We offer options for a custom interface (site)
  • Secure user interface log
  • Labeling and part numbers specific to your project
  • Custom part numbers – no hassle ordering

Ready to discuss your needs?

Give us a call 800-249-1612, email us solutions@rtautomation.com or simply fill out the form below and one of our Enginerds will get back to you.